Katherine Beeks
Fall City,WA
Summary
Experienced and dependable worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
Starbucks
Bellevue, Washington
07.2023 - Current
- Direct and encourage baristas, guaranteeing a constructive work environment and facilitating strong teamwork.
- Ensure exceptional customer service standards through effective resolution of concerns and complaints.
- Addressing and mitigating concerns raised by the team and customers.
- Manage daily operations, encompassing inventory management, cash handling, and compliance with company policies.
- Onboard new employees and deliver continuous coaching for team development.
- Guarantee products align with Starbucks' quality standards and comply with health and safety regulations.
- Enhance store sales performance by implementing effective promotional activities and upselling methods.
- Nominated by team to compete in District level Barista Championship in 2024.
Barista
Starbucks
Bellevue, Washington
01.2022 - 07.2023
- Foster an inviting atmosphere while greeting customers.
- Accurately take orders to ensure customer satisfaction.
- Coordinate food and beverage preparation for customers with efficiency and accuracy.
- Maintain and sanitize work areas, utensils, equipment, along with service and seating areas.
- Adhere to cash handling and register protocols.
- Ensure and uphold compliance with Starbucks brand standards and food safety measures.
- Promote coffee consumption and merchandise while enhancing customer knowledge through education.
Administrative Assistant
Pacific Coast Ventures LLC
Issaquah, Washington
08.2021 - 01.2022
- Facilitated administrative operations for Asset Manager of Pacific Coast Ventures LLC.
- Executed general office administration tasks, including filing and managing tenant and vendor client contact information.
- Digitized paper documents into online database format to optimize data handling.
- Coordinated supply orders to support daily office needs.
- Facilitated communication with tenant and vendor clients to address inquiries and concerns.
- Leveraged Excel, Google Docs, and various Microsoft Office Suite applications.
Certified Behavior Technician
Autism Spectrum Therapies
Bellevue, Washington
04.2021 - 08.2021
- Obtained certification from department of health to qualify as certified behavior technician.
- Assisted Board Certified Behavior Analyst in implementing targeted behavior intervention plans for client improvement.
- Collected and analyzed client behavior data during sessions to monitor progress and validate the effectiveness of intervention plans.
- Delivered direct support and guidance to clients in clinical and home settings to facilitate skill acquisition and practice.
- Supported assessments and evaluations designed to evaluate client strengths, needs, and progress over time.
- Coordinated efforts with families, caregivers, and various professionals to achieve consistency and effectiveness in behavior plan execution.
- Documented thorough records of client progress, behaviors noted, and interventions applied for communication with Board-Certified Behavior Analyst.
- Equipped to manage and de-escalate behavioral crises arising during sessions.
- Validated adherence to all HIPAA protocols and standards.
Barista
Starbucks
Bellevue, Washington
11.2020 - 05.2021
- Foster an inviting atmosphere while greeting customers.
- Accurately take orders to ensure customer satisfaction.
- Coordinate food and beverage preparation for customers with efficiency and accuracy.
- Maintain and sanitize work areas, utensils, equipment, along with service and seating areas.
- Adhere to cash handling and register protocols.
- Ensure and uphold compliance with Starbucks brand standards and food safety measures.
- Promote coffee consumption and merchandise while enhancing customer knowledge through education.
Director/Lead Coach
Skyhawks Sports Academy
Issaquah, Washington
06.2016 - 08.2018
- Developing and structuring soccer sessions tailored to meet camp goals and accommodate participant abilities.
- Facilitate learning of essential soccer skills such as dribbling, passing, shooting, and game tactics through organized drills and activities.
- Cultivate a positive, inclusive environment that encourages children's motivation to enhance their soccer skills.
- Guaranteeing safety of all participants during activities while upholding appropriate supervision at all times.
- Establishing behavior management strategies to enhance sportsmanship, teamwork, and respect among participants.
- Facilitating productive communication with participants, parents, and staff concerning schedules, activities, and player progress.
- Evaluating player skills, and delivering constructive feedback to foster development as soccer players.
- Oversee and manage the organization and maintenance of soccer equipment.
Education
Bachelor of Arts - Cultural Anthropology
Western Washington University
Bellingham, WA06-2020
Skills
- Time management
- Training and coaching
- Customer service
- Inventory management
- Microsoft Office proficiency
- Office supply oversight
- Administrative support
- Cash handling expertise
- Food safety certification
- Mentoring and tutoring
Timeline
Shift Supervisor
Starbucks
07.2023 - Current
Barista
Starbucks
01.2022 - 07.2023
Administrative Assistant
Pacific Coast Ventures LLC
08.2021 - 01.2022
Certified Behavior Technician
Autism Spectrum Therapies
04.2021 - 08.2021
Barista
Starbucks
11.2020 - 05.2021
Director/Lead Coach
Skyhawks Sports Academy
06.2016 - 08.2018
Bachelor of Arts - Cultural Anthropology
Western Washington University