Katherine Breslin
N Hollywood
Summary
Licensed Esthetician and Skin Care Consultant with more than 600 hours of professional training. Experience includes skin care facials, waxing peels, acne treatments, and advanced modalities.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
SkinSpirit
01.2024 - Current
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Assisted patients with completing necessary paperwork and forms to provide practitioners with essential information.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Maintained up-to-date knowledge of industry practices by attending workshops, conferences, and continuing education courses relevant to medical spa services.
- Kept reception area clean and neat to give visitors positive first impression.
- Acted as first point of contact and set appointments for prospective clients.
Bar Captain
Bacari Restaurants
04.2023 - Current
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Improved customer satisfaction by delivering exceptional service and promptly addressing concerns.
- Maintained compliance with local alcohol laws, licensing requirements, and safety regulations to ensure a secure environment for guests.
- Enhanced team performance through effective communication, coaching, and leadership.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Store Manager
Sweatheory
07.2022 - 04.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members, as well as processed payroll and onboarding.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Oversaw medical department, including procedures such as IV therapy, vitamin injections, and body contouring.
- Demonstrated deep understanding of infrared saunas and infrared sauna yoga as provided by the studio.
Celebrity Fashion Stylist
Freelance
01.2017 - 07.2022
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations based on their individual needs and preferences.
- Built a loyal clientele through exceptional customer service, consistent follow-up, and tailored communication strategies.
- Improved client confidence through transformative makeovers that considered body shape analysis techniques as well as color theory principles.
- Conducted thorough trend research to provide clients with up-to-date fashion advice and style guidance.
- Maintained a professional online presence by consistently updating personal website, portfolio, and social media channels with relevant content and engaging visuals.
- Managed wardrobe and accessory collections, keeping items in pristine condition.
- Curated cohesive looks for editorial spreads that showcased the latest trends while reflecting a distinct artistic vision.
- Mentored junior stylists to improve their skills and knowledge of the fashion industry while fostering a supportive team environment.
- Developed comprehensive budgets for styling projects and ensured cost-efficiency.
- Worked closely with vendors to identifiy and source garments, footwear and accessories to create dynamic and fashion-forward styles.
Education
Licensed Esthetician -
International College of Beauty Arts & Sciences
Los Angeles, CA10.2023
Certified Fashion Stylist -
School of Style
Los Angeles, CA01.2017
Bachelor of Arts - Sociology And Sport Management
University of California, Santa Barbara
Santa Barbara, CA06.2012
GED -
Santa Barbara City College
Santa Barbara, CA05.2010
Skills
- Critical Thinking Skills
- Organizational Skills
- Customer Service
- Verbal and written communication
- Team Leadership
- Time Management
- Computer Skills
- Managing Operations and Efficiency
- Client confidentiality
- Fluent in Sign Language
Timeline
Patient Care Coordinator
SkinSpirit
01.2024 - Current
Bar Captain
Bacari Restaurants
04.2023 - Current
Store Manager
Sweatheory
07.2022 - 04.2023
Celebrity Fashion Stylist
Freelance
01.2017 - 07.2022
Licensed Esthetician -
International College of Beauty Arts & Sciences
Certified Fashion Stylist -
School of Style
Bachelor of Arts - Sociology And Sport Management
University of California, Santa Barbara
GED -
Santa Barbara City College
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