Katherine Carcamo-Salvador

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.

• Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies..
• Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
• Managed high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every customer.
• Enhanced team productivity through proactive communication, coordination, and cooperation with colleagues.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

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