Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
References
Timeline
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Katherine Carroll

Lubbock,TX

Summary

Texas Tech University (TTU)– Lubbock, TX Bachelor of Arts in Communication- Anticipated Graduation: August 2026 - Focus on interpersonal communication, persuasion, and public speaking skills. - Developed strong verbal and written communication abilities through coursework and presentations. -Gaining hands-on experience in building relationships, collaborating in teams, and engaging with diverse audiences. I am an aspiring sales professional passionate about connecting with people and providing tailored solutions. Seeking to leverage strong communication skills, active listening, and problem-solving abilities in a sales environment. Eager to apply my experience in relationship-building and persuasive communication to achieve sales goals and contribute to business growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Caglesteaks
Lubbock , Texas
09.2024 - Current
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Set up tables in between patrons to reduce wait times.
  • Provided exceptional service to high volume of daily customers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Trained new employees on restaurant procedures and plating techniques.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Restaurant Hostess

BoomerJacks Bar and Grill
Allen, TX
07.2021 - 01.2025
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Took reservations from patrons by phone or online.

Bartender

Bierhaus
Lubbock, Texas
09.2023 - 09.2024
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Developed good working relationships with fellow employees through effective communication.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Completed regular bar inventories and daily requisition sheets.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.

Interior Design Assistant

Coyote Candle
Lubbock, Texas
09.2022 - 05.2023
  • Maintained accurate records of all purchases made during a project.
  • Reviewed project costs, budgets and adherence to schedules.
  • Created detailed sketches and drawings to illustrate design concepts to clients.
  • Researched and explored use of materials, technologies and products to incorporate into designs.
  • Collaborated closely with customers, adjusting plans to satisfy client needs and requirements.
  • Advised client on space planning, layout and use of furnishings or equipment.

Beverage Cart Attendant

The Tribute at The Colony Golf Club
The Colony, Texas
02.2022 - 08.2022
  • Stocked beverage cart fully to engage in rounds on golf course.
  • Cleaned and maintained the beverage cart on a daily basis.
  • Asked customers about meals to assess satisfaction and collect vital feedback.
  • Communicated effectively with co-workers to ensure smooth operations during peak times.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Checked IDs for age verification before serving alcoholic beverages, adhering to legal requirements.
  • Verified that all areas of the beverage cart were properly sanitized before opening for business each day.

Lifeguard

Frisco Independent School District
Frisco, Texas
10.2020 - 05.2021
  • Gave thorough and detailed instructions on safety procedures to patrons to prevent accidents.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Recognized swimmers in need of assistance and acted quickly.
  • Performed emergency rescues when necessary.
  • Prepared detailed incident reports following accidents or other incidents.
  • Inspected recreational areas to satisfy cleanliness guidelines and remove debris.
  • Helped and instructed patrons using heavy and potentially risky recreational equipment.

Education

Some College (No Degree) - Communications

Texas Tech University
Lubbock, TX

Skills

  • Sales techniques
  • Positive and professional
  • Memory retention
  • Item promotion
  • Shift management
  • Customer feedback management
  • Upselling techniques
  • Point of sale operation
  • Point-of-sale system
  • Guest relations management
  • Strong work ethic
  • Sales expertise

Certification

  • TABC
  • CPR Certified

Affiliations

  • Involved in my church
  • Enjoy fostering animals

Accomplishments

Growing up, I developed a deep love for singing, which became a core part of my life. I had the privilege of performing at various companions and fundraisers, where my voice touched the hearts of many. My passion for music wasn’t just a hobby but a way to connect with others and give back to the community. Through my dedication and hard work, I won several awards that recognized my talent and commitment to using my singing to spread joy and support. These experiences not only shaped me as a performer but also taught me the value of using my gifts to make a difference in the lives of others.

References

References available upon request.

Timeline

Server

Caglesteaks
09.2024 - Current

Bartender

Bierhaus
09.2023 - 09.2024

Interior Design Assistant

Coyote Candle
09.2022 - 05.2023

Beverage Cart Attendant

The Tribute at The Colony Golf Club
02.2022 - 08.2022

Restaurant Hostess

BoomerJacks Bar and Grill
07.2021 - 01.2025

Lifeguard

Frisco Independent School District
10.2020 - 05.2021

Some College (No Degree) - Communications

Texas Tech University
Katherine Carroll