Katherine Chavez
Garland,TX
Summary
Admissions coordinator with expertise in patient communication and medical record management. Demonstrated success in streamlining admissions processes and ensuring compliance with regulations. Strong relationship-building skills with patients and families, complemented by a detail-oriented and compassionate customer service approach.
Overview
3
3
years of professional experience
Work History
Admissions Coordinator
Villages of Lake Highlands
Dallas, TX
03.2024 - Current
- Communicated with patients to provide updates on admission status and requirements.
- Resolved any issues related to the admission process in a timely manner.
- Developed and maintained relationships with prospective patients and their families.
- Handled insurance claim duties and verified that each met standards of admissions.
Medical Records Director
Villages of Lake Highlands
Dallas, TX
05.2023 - Current
- Managed medical records for residents, ensuring accuracy and compliance with regulations.
- Collected, checked and filed resident charts and personnel records.
- Managed well-organized system of closed and open medical records with ready availability to interdisciplinary personnel.
- Communicated with patients with compassion while keeping medical information private.
Receptionist
Villages of Lake Highlands
Dallas, TX
06.2022 - 05.2023
- Greeted visitors warmly and directed them to appropriate personnel.
- Answered incoming calls and routed them to relevant departments.
- Handled customer inquiries with professionalism and empathy daily.
- Coordinated patient appointment scheduling while ensuring proper transportation arrangements
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Education
High School Diploma -
North Garland High School
Garland 06-2022
Skills
- Patient communication
- Insurance verification
- Medical record management
- Regulatory compliance
- Experience in medical admissions
- Hospitable and friendly
- Customer service
- Data entry
- Interpersonal skills
- Attention to detail
Languages
Spanish
Professional
Timeline
Admissions Coordinator
Villages of Lake Highlands
03.2024 - Current
Medical Records Director
Villages of Lake Highlands
05.2023 - Current
Receptionist
Villages of Lake Highlands
06.2022 - 05.2023
High School Diploma -
North Garland High School