Katherine Copley
Hattiesburg,MS
Summary
Results-driven leader with extensive experience in personnel management and performance coaching within the restaurant industry. Achievements include driving profit growth and enhancing service quality through strategic training initiatives and effective collaboration with store managers.
Overview
5
5
years of professional experience
Work History
District Manager
Waffle House
Hattiesburg, Mississippi
05.2021 - Current
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Coached and trained store managers to enhance productivity and drive profit growth.
- Collaborated with direct reports to develop and implement action plans that improved overall operating results.
- Managed daily operations of multiple restaurant locations, ensuring efficient service and operational consistency.
- Implemented training programs to enhance team performance and service quality.
- Analyzed sales data to optimize inventory management and reduce waste.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
Education
Associate of Applied Science - Business Administration
Sullivan University
Louisville, KYSkills
- Operational efficiency
- Inventory optimization
- Financial analysis
- Sales forecasting
- Personnel management
- Performance coaching
- Customer relationship management
Timeline
District Manager
Waffle House
05.2021 - Current
Associate of Applied Science - Business Administration
Sullivan University