Katherine Davis
Mechanicsville,VA
Summary
Diligent College Student focused on health sciences and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Motivated to provide top quality patient care.
Overview
6
6
years of professional experience
Work History
Front Desk Associate
Gold's Gym
Mechanicsville, VA
10.2019 - Current
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Shop Assistant
Action T-shirts
Richmond, VA
09.2022 - 01.2024
- Helped shop personnel complete assignments.
- Maintained work area organization and cleanliness to uphold production levels and safety standards.
- Completed daily checklists for smooth shop operations.
- Assisted parts personnel with managing inventory, receiving and stocking.
- Supported timely and accurate service by producing daily job status reports.
- Brought customer issues to immediate attention of supervisor to achieve quick resolutions.
Daycare Assistant Teacher
The Goddard School For Early Childhood Development
Mechanicsville, VA
01.2022 - 04.2022
- Monitored children in classroom spaces, common areas and on playground to maintain optimal safety.
- Encouraged students to interact positively and calmly solve disputes.
- Respected cultural and familial backgrounds of different children with personalized approach to childcare.
- Read aloud and played alphabet games to encourage early literacy.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
Hostess
Anna's Italian Restaurant
Mechanicsville, VA
05.2018 - 08.2019
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Greeted customers, answered questions and recommended specials to increase profits.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Built positive relationships with other front-of-house and kitchen staff.
Education
High School Diploma -
Lee Davis High School
Mechanicsville, VA06.2019
Bachelor of Science - Health Sciences
Virginia Commonwealth University
Richmond, VASkills
- Multi-Line Phone Systems
- Hospitality Services
- Cash Transactions
- Payment Collection
- Payment Processing
- Lobby Maintenance
- Problem Solving
- Guest Message Transmission
- Invoicing and Billing
- Phone and Email Etiquette
- Data Gathering
- Customer Service
- Verbal and Written Communication
Timeline
Shop Assistant
Action T-shirts
09.2022 - 01.2024
Daycare Assistant Teacher
The Goddard School For Early Childhood Development
01.2022 - 04.2022
Front Desk Associate
Gold's Gym
10.2019 - Current
Hostess
Anna's Italian Restaurant
05.2018 - 08.2019
High School Diploma -
Lee Davis High School
Bachelor of Science - Health Sciences
Virginia Commonwealth University
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