Katherine Dewey
Saint Johnsbury,VT
Summary
Compassionate Care Coordinator with a proven ability to facilitate referrals and support continuity of care. Skilled in effective communication and problem-solving, ensuring clients receive necessary resources for improved well-being. Compassionate care coordinator with expertise in resource coordination and client engagement. Proven ability to advocate for client needs and ensure continuity of care through effective communication and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Care Coordinator
Northeast Kingdom Human Services
Saint Johnsbury, Vermont
08.2024 - Current
- Educated clients on available resources and services within their communities.
- Educated clients on available resources and services within communities.
- Facilitated referrals to community resources such as housing, transportation, employment opportunities.
- Coordinate mental health and human services for individuals with complex needs.
- Collaborate with clinical teams and community partners.
- Support continuity of care through service planning, referrals, and follow-up.
- Maintain detailed, confidential documentation in compliance with agency and state standards.
- Advocate for client needs while promoting stability, safety, and independence.
Anxiety Coach
We R H.O.P.E.
Barton, Vermont
08.2020 - 06.2024
- Facilitated open discussions to foster understanding and address concerns, ensuring participants felt heard and valued.
- Fostered open communication and supportive relationships to establish trust and encourage personal growth among clients.
- Fostered supportive environment by actively listening to concerns and providing tailored strategies for anxiety management.
- Provided direct mental health support to children within school settings.
- Supported students experiencing anxiety, emotional regulation challenges, and behavioral needs.
- Utilized trauma-informed and strengths-based approaches.
- Collaborated with teachers, counselors, and families to support student success.
- Maintained professional documentation and confidentiality.
PCA
Northern Counties Health Care
Saint Johnsbury, Vermont
08.2019 - 08.2021
- Delivered in-home care and support for clients with medical and mental health needs.
- Assisted with daily living activities, mobility, and personal care.
- Built strong, trusting relationships with clients and families.
- Followed individualized care plans, and documented services accurately.
- Completed grocery shopping or laundry for clients as needed.
Daytime Supervisor
Upper Valley Services
Randolph, Vermont
05.2010 - 08.2019
- Supervised daily operations of a residential program with client who had Cerebral palsy and epilepsy.
- Led and supported direct care staff during daytime shifts.
- Ensured safety, structure, and adherence to program policies for residents.
- Provided direct client support in a bed-based residential setting.
- Responded to crises using de-escalation and trauma-informed techniques.
- Completed shift reports, incident documentation, and staff communication.
- Supported staff training, guidance, and accountability.
- Completed weekly grocery shopping along with staff scheduling.
Education
High School Diploma -
Randikph Union High School
Randolph, VT06-2005
Skills
- Resource coordination
- Documentation management
- Community outreach
- Mental health awareness
- Client engagement
- Collaborative teamwork
- Active listening
- Relationship building
- Effective communication
- Problem solving
- Empathy and compassion
- Time management
- Multitasking
- Case management
- Organizational skills
Timeline
Care Coordinator
Northeast Kingdom Human Services
08.2024 - Current
Anxiety Coach
We R H.O.P.E.
08.2020 - 06.2024
PCA
Northern Counties Health Care
08.2019 - 08.2021
Daytime Supervisor
Upper Valley Services
05.2010 - 08.2019
High School Diploma -
Randikph Union High School