Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Katherine Garcia Flores

Miami

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

2
2
years of professional experience

Work History

Sales Associate

D'Nature Mineral
02.2023 - 04.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Education

Certificate of Technical Studies - Accounting And Finance

Felix Eden Aguada
Cuba
06-1992

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual

Languages

Spanish
Native or Bilingual
English
Elementary

Timeline

Sales Associate

D'Nature Mineral
02.2023 - 04.2025

Certificate of Technical Studies - Accounting And Finance

Felix Eden Aguada
Katherine Garcia Flores