Katherine Gearin
Boston,MA
Summary
Organized and dedicated Administrative Professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple and concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
Work History
Principal Clerk/Typist
City Of Boston-Boston Fire Department
Boston , MA
10.2021 - Current
- Interact with customers by phone, email or in-person information about Boston Fire Prevention Department
- Receive and transfer high-volume phone calls to the correct departments.
- Accept and enter applications and permits using Hansen Software.
- Prepare forms, files, and reports for processing and record keeping.
Host and Server
Lincoln Tavern And Restaurant
Boston , MA
08.2013 - Current
- Warmly greet new and returning customers
- Manage reservations and wait-lists to ensure high-quality service serving 100+ guests
- Answer customers' questions, recommend items and record order information.
- Maintain order efficiency and accuracy through clear communication with kitchen and bar staff.
- Process orders and collect payments using Toast Software.
Tenant Services Coordinator
Related Beal
Boston , MA
06.2018 - 05.2021
- Provided clerical support to the Senior Property Manager and General Manager.
- Managed all invoices, reimbursements, and rent statements using JD Edwards and Ariba Software
- Created and executed work orders through Building Engines
- Published monthly newsletters and managed social media platforms
- Organized monthly events and tenant socials
Education
Bachelor of Arts - Sociology
University of Massachusetts - Boston
Boston, MA12.2017
Skills
- Multitasking and Time Management
- Strong Organizational Skills
- Invoice Processing
- Microsoft Office Suite
- Administrative Procedures
- Customer Service
- Complex Problem Solving
- Attention to Detail
Timeline
Principal Clerk/Typist
City Of Boston-Boston Fire Department
10.2021 - Current
Tenant Services Coordinator
Related Beal
06.2018 - 05.2021
Host and Server
Lincoln Tavern And Restaurant
08.2013 - Current
Bachelor of Arts - Sociology
University of Massachusetts - Boston
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