Summary
Overview
Work History
Education
Skills
Timeline
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KATHERINE GOMEZ

Lewistown,MT

Summary

To seek a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Assistant General Manager

Pizza Hut
06.2023 - 02.2024
  • Oversaw daily restaurant operations to ensure consistent compliance with safety regulations, health codes, and company policies.
  • Maintained accurate records of all transactions including revenue generation activities such as cash handling and credit card processing.
  • Conducted regular inspections of facilities ensuring cleanliness and proper maintenance were always maintained at optimal levels.

General Manager

Burger King
03.2021 - 04.2023
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Front Desk Agent

Yogo Inn
09.2021 - 08.2022
  • Collected room deposits, fees, and payments.
  • Trained new staff members in customer service techniques and hotel operations.
  • Collaborated with housekeeping staff to maintain cleanliness standards in the lobby and common areas.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Cashier

Dollar Tree
03.2018 - 01.2020
  • Managed efficient cash register operations.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Processed credit card and debit payments via POS systems.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

No Degree - Prerequisites

Central Oregon Community College
Madras, OR., 97741
12.2016

No Degree - Oilfields & Refractory Work

Westec College
Shafter, CA., 93263
06.2007

Certificate - Dental Assisting

San Joaquin Valley College
Bakersfield, CA., 93309
03.1997

Units in Early Childhood Ed. - Elementary Education

Bakersfield College
Bakersfield, CA., 93305
12.1995

Certificate - Certified Receptionist

Career Com College of Business
Bakersfield, CA., 93309
09.1991

6 Units Early Childhood Ed. - Elementary Education

Regional Occupational Program
Bakersfield, CA., 93307
12.1990

High School Diploma -

North High School
Bakersfield, CA., 93308
06.1991

Skills

    • Team Leadership
    • Inventory Tracking and Management
    • Customer Relations
    • Hiring and Onboarding
    • Customer Service
    • Food safety and sanitation
      • Dental Radiography
      • Dental terminology knowledge
      • Dental impressions
      • Patient Education
      • OSHA Regulations Knowledge
      • Autoclave Operation

Timeline

Assistant General Manager

Pizza Hut
06.2023 - 02.2024

Front Desk Agent

Yogo Inn
09.2021 - 08.2022

General Manager

Burger King
03.2021 - 04.2023

Cashier

Dollar Tree
03.2018 - 01.2020

No Degree - Prerequisites

Central Oregon Community College

No Degree - Oilfields & Refractory Work

Westec College

Certificate - Dental Assisting

San Joaquin Valley College

Units in Early Childhood Ed. - Elementary Education

Bakersfield College

Certificate - Certified Receptionist

Career Com College of Business

6 Units Early Childhood Ed. - Elementary Education

Regional Occupational Program

High School Diploma -

North High School

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KATHERINE GOMEZ