Katherine Hambrick
Sharonville
Summary
Results-oriented supervisor with extensive experience in facilitating team meetings and mentoring staff. Expertise in resolving customer complaints and providing constructive feedback, ensuring high levels of employee productivity and satisfaction.
Overview
45
45
years of professional experience
Work History
Supervisor
Cintas Corporation
Milford
10.1980 - 07.2025
- Trained and mentored team members on best practices and procedures.
- Facilitated team meetings to communicate updates and address concerns promptly.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Collaborated with other departments to coordinate workflow processes between teams.
- Conducted monthly meetings with team members to discuss upcoming tasks and project deadlines.
Education
High School Diploma -
Deer Park High School
Cincinnati, OH05-1976
Skills
- Employee training
- Customer satisfaction
- Project coordination
- Workflow optimization
- Team collaboration
- Analytical reporting
- Problem solving
- Effective communication
- Constructive feedback
- Time management
- Conflict resolution
- Relationship building
- Business development
- Process monitoring and improvement
- Workflow management
- Coaching and mentoring
- Performance management
- Staff discipline
- Decision-making
- Employee motivation
- Employee development
- Documentation and reporting
- Attention to detail
- Verbal and written communication
- Change management
- Policy enforcement
- Goal oriented
- Team building
- Processes and procedures
Timeline
Supervisor
Cintas Corporation
10.1980 - 07.2025
High School Diploma -
Deer Park High School