Katherine Holle
Lincoln,NE
Summary
Organized professional with a solid foundation in communication, coordination and managing. Successfully assisted in planning of numerous events. Looking to obtain a professional position where I can apply my qualifications and fully use my skills for a greater good.
Overview
28
28
years of professional experience
Work History
Chiropractic Assistant
CoreCare Chiropractic
Lincoln, NE
11.2018 - Current
- Maintained appointment calendar and implemented a follow up protocol to reduce “no-shows” to under 5%
- Reviewed patient bills for accuracy along with collecting co-pays, deductibles, creating care plans and setting up payment plans
- Assisted Owner with developing and implementing office policies, procedures and non-insurance patient pricing
- Worked with Insurance companies for prior authorizations, workers compensation and person injury claims
- Created advertisements, marketed and planned two to three patient events each year
Sole Proprietor
Certified Holistic Health Coach
Lincoln, NE
12.2013 - Current
- Provided health coaching and education in one on one and group formats
- Organized and implemented Grocery store tours and home cupboard clean up
- Participated in continuing education in nutrition and dietary theory
Communications Specialist
Home Care Assistance
Lincoln, NE
12.2017 - 10.2018
- Directed and assisted incoming calls for Lincoln and Omaha employees, clients and other calls
- Verified employment, garnished wages, and reviewed proper licensing for staff in a human resources role
- Added and maintained staff in ADP for payroll to include assisting Owner in checking hours and wages of staff every pay period
- Ordered and reviewed background checks
- Handled, scanned and organized employee files from date of hire
Office Manager
Wholehearted Healthcare
Lincoln, NE
04.2016 - 10.2017
- Assisted medical biller with proper coding, The Subjective, Objective, Assessment and Plan (SOAP) notations to reduce denials as well as accuracy on patient statements
- Managed QuickBooks and banking items for Owner
- Assisted Owner with developing and implementing office policies and procedures
- Maintained an extensive knowledge of product inventory to assist, direct and sell supplements to patients
Marketing Director
Pharmacy Solutions
Lincoln, NE
06.2015 - 04.2016
- Oversaw implementation of the marketing strategy, including events, digital and printed marketing
- Generated inventory reports and patient statements
- Created and implemented Google calendar and computer to patient cell phone text option with assistance from information technology contact
- Assisted pharmacy team in phone calls, first contact for collections, educated patients on supplements, filled in as cashier when needed
Producer/Customer Service Representative
Nebraska Innovative Insurance
Lincoln, NE
05.2012 - 05.2015
- Sold and serviced policies for several property & casualty companies
- Marketed insurance to brokers and carriers for current and new business
- Processed endorsements, cancellations, certificates of insurance and auto identification cards
- Communicated with clients and prospects on premium and coverage changes, increases, etc.
Personal Account Representative
Michelle Boden Agency
Lincoln, NE
05.1998 - 05.2012
- Retention specialist and advisor for both current and new clients
- Marketing and event coordinator for office
- Developed leads, scheduled appointments, identified customer needs and marketed appropriate products
- Processed endorsements, cancellations, certificates of insurance and auto identification cards
- Communicated with clients and prospects on premium and coverage changes, increases, etc.
Event Planning Assistant & Planner
Lincoln, NE
- Negotiated and secured contracts with major hotels through Midwest and Florida
- On-Site Management to include setup, activities, presentations and constant communication to ensure Regional Agency satisfaction
- Coordinated venue selection, on-site logistics, catering, audiovisual equipment, and transportation
- Awarded Underwriting Operational Excellence Committee at State Farm 2010
- Special Recognition award from Agency Vice-President 2005
Education
Holistic Health Coach -
Institute For Integrative Nutrition
New York, NY02-2014
Property & Casualty Insurance License -
Nebraska Department of Insurance
Lincoln, NE10-2012
Life & Health Insurance License -
Nebraska Department of Insurance
Lincoln, NE10-2012
Bachelor of Arts Degree - Human Relations
Doane College
Lincoln, NE05-2003
Skills
- Critical thinking
- Dependability
- Attention to detail
- Positive attitude & approach
- Willingness to learn
- High energy self-starter
- Accountable
- Professional
- Empathy
- Confidential
- Communication
- Creativity
Timeline
Chiropractic Assistant
CoreCare Chiropractic
11.2018 - Current
Communications Specialist
Home Care Assistance
12.2017 - 10.2018
Office Manager
Wholehearted Healthcare
04.2016 - 10.2017
Marketing Director
Pharmacy Solutions
06.2015 - 04.2016
Sole Proprietor
Certified Holistic Health Coach
12.2013 - Current
Producer/Customer Service Representative
Nebraska Innovative Insurance
05.2012 - 05.2015
Personal Account Representative
Michelle Boden Agency
05.1998 - 05.2012
Event Planning Assistant & Planner
Holistic Health Coach -
Institute For Integrative Nutrition
Property & Casualty Insurance License -
Nebraska Department of Insurance
Life & Health Insurance License -
Nebraska Department of Insurance
Bachelor of Arts Degree - Human Relations
Doane College