Katherine Johnson
Henderson,NV
Summary
Experienced with project coordination, ensuring tasks are completed on time and within scope. Utilizes strong planning and organizational skills to manage resources effectively. Track record of enhancing team collaboration and streamlining workflows to drive project success.
Overview
25
25
years of professional experience
Work History
Commercial Sales Representative
ServiceMaster Restoration by EMT
05.2022 - Current
- Managed an account for 3 years that sends up to 80 commercial jobs per month for Nevada and Southern California.
- Received incoming jobs, coordinated project managers, prepared estimates and submitted final billing.
- Developed strong relationships with key decision-makers within client organizations, fostering trust and loyalty over time.
- Retained valuable clients by providing exceptional service, maintaining strong communication channels, and available 24 hours a day for new losses.
- Experienced with Restore 365, Clerk of the Works, Xactimate, Xactanalysis and QuickBooks.
Sales Associate
Ashley Furniture Homestore
09.2019 - 05.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Consistently reached and exceeded sales goals.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Assistant Property Manager
Hunt Pacific Managment
09.2000 - 09.2015
- Welcomed prospective residents and toured the community.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Collected and maintained careful records of rental payments and payment dates.
Education
High School Diploma -
Plano Senior High School
Plano, ILSkills
- Business administration
- Project management
- Experienced with various restoration platforms
Timeline
Commercial Sales Representative
ServiceMaster Restoration by EMT
05.2022 - Current
Sales Associate
Ashley Furniture Homestore
09.2019 - 05.2022
Assistant Property Manager
Hunt Pacific Managment
09.2000 - 09.2015
High School Diploma -
Plano Senior High School
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