Katherine Jones

Attract, hire, develop, inspire, and retain top talent.

Set and reinforce clear and concise performance expectations, results goals, and accountability.

Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities.

Implement and sustain floorset direction to optimize the business and bring the product story to life.

Write effective schedules that support the business.

Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.

Set the direction and goals for the day/shift when associates arrive for work.

Provide individual and team performance feedback and recommendations to managers.

Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.

Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.

Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.

Train, coach, reward, and motivate associates to improve selling and the customer experience.

Reinforce selling expectations, performance, results, and accountability with all associates.

Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.

Attract, hire, develop, inspire, and retain top talent.

Set and reinforce clear and concise performance expectations, results goals, and accountability.

Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities.

Implement and sustain floorset direction to optimize the business and bring the product story to life.

Write effective schedules that support the business.

Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.

Set the direction and goals for the day/shift when associates arrive for work.

Provide individual and team performance feedback and recommendations to managers.

Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.

Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.

Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.

Train, coach, reward, and motivate associates to improve selling and the customer experience.

Reinforce selling expectations, performance, results, and accountability with all associates.

Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.

Attract, hire, develop, inspire, and retain top talent.

Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates.

Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.

Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities.

Implement and sustain floorset direction to optimize the business and bring the product story to life.

Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.

Set the direction and goals for the day/shift when associates arrive for work.

Provide individual and team performance feedback and recommendations to managers.

Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.

Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.

Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.

Train, coach, reward, and motivate associates to improve selling and the customer experience.

Reinforce selling expectations, performance, results, and accountability with all associates.

Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.

Attract, hire, develop, inspire, and retain top talent.

Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates.

Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.

Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities.

Implement and sustain floorset direction to optimize the business and bring the product story to life.

Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.

Set the direction and goals for the day/shift when associates arrive for work.

Provide individual and team performance feedback and recommendations to managers.

Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.

Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.

Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.

Train, coach, reward, and motivate associates to improve selling and the customer experience.

Reinforce selling expectations, performance, results, and accountability with all associates.

Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.

• Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.
• Provide individual and team performance feedback and recommendations to managers.
• Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
• Display knowledge of product, company policies, and store strategies.
• Set the direction and goals for the day/shift when associates arrive for work.
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on both the sales floor and at check-out.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on both the sales floor and at check-out.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
• Support product replenishment activities and maintain brand standards to keep the store full and abundant.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.

• Processed customer transactions efficiently while maintaining accurate cash drawer balances to enhance operational accuracy.
• Assisted customers with product inquiries and returns, fostering a positive shopping experience and customer loyalty.
• Collaborated with team members to ensure optimal stock levels, minimizing product shortages and maximizing sales opportunities.
• Maintained cleanliness and organization of checkout areas, contributing to a welcoming environment for customers.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Performed other duties as assigned by management.
• Helped customers find specific products, answered questions, and offered product advice.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.