Katherine Kivlehan
Summary
Marketing student with experience in merchandising, hospitality, and event coordination. Skilled in customer engagement, team leadership, and risk management, with a focus on creating effective and organized initiatives.
Overview
4
4
years of professional experience
Work History
Hostess
T.F. Noonan’s Restaurant
09.2022 - Current
- Greet guests and set a welcoming tone for the dining experience.
- Coordinate seating and manage reservations to keep service running smoothly.
- Support communication between staff members and assist in resolving issues during busy shifts.
- Greeted and seated guests promptly, ensuring excellent first impressions.
Guest Services & Retail Associate
Tallman Beach and Pool Club
05.2022 - 09.2022
- Assisted guests with check-ins, questions, and purchases while maintaining a professional and friendly environment.
- Handled reservations, inquiries, and transactions accurately.
- Contributed to the daily operations of the club by staying organized and responsive to guest needs.
- Managed inventory levels to ensure product availability and minimize stock discrepancies
Education
High School -
Tappan Zee High School
Orangeburg, NY06.2023
Marketing Major
Saint Joseph’s University
Philadelphia, PA05.2027
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
Websites
Timeline
Hostess
T.F. Noonan’s Restaurant
09.2022 - Current
Guest Services & Retail Associate
Tallman Beach and Pool Club
05.2022 - 09.2022
Marketing Major
Saint Joseph’s University
High School -
Tappan Zee High School
Leadership & Campus Involvement
Vice President of Harm Reduction
Sigma Sigma Sorority | Delta Psi Chapter | December 2025 – Present
- Oversee all harm-reduction efforts and ensure alignment with national and university guidelines. Develop and lead risk-management training to support a safe environment for all members.
- Manage chapter compliance by maintaining safety records, coordinating with advisors, and using advanced online platforms to complete required submissions for event and operational approval.
Chapter Success Manager
Sigma Sigma Sorority | Delta Psi Chapter | 2024 – Present
- Work with chapter officers to prepare and submit national award applications.
- Collect and organize member information to support nomination processes.
- Plan and coordinate chapter awards for formal events, applying strong organizational skills.
Member, Women in Business Club
Saint Joseph’s University | 2024 – Present
- Participate in workshops, speaker events, and networking opportunities with industry professionals.
- Collaborate with peers on career exploration, strengthening communication and teamwork skills.