Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Katherine Kocher

Asheboro,NC

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Highly-motivated, with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Cashier

Wendys Restaurant
Randleman, NC
06.2017 - 07.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Used suggestive selling techniques to promote add-on sales.
  • Assisted customers by providing information and resolving complaints.

Education

Bachelor of Science - Psychology

Campbell University
Buies Creek, NC
08-2024

Skills

  • Customer Service
  • Customer Assistance
  • Payment Collection
  • Staff Training
  • Time management skills
  • Money Handling
  • Organizational abilities
  • Conflict Resolution
  • Complex Problem-Solving
  • Daily Reporting

Affiliations

  • Member of the Army SROTC Program at Campbell University

Timeline

Cashier

Wendys Restaurant
06.2017 - 07.2020

Bachelor of Science - Psychology

Campbell University

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Katherine Kocher