Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Lawrence

Terre Haute,IN

Summary

Adept at enhancing customer experiences and streamlining operations, I leveraged my cash handling expertise and exceptional communication skills at Terre Haute Liquors to significantly reduce transaction errors. My commitment to customer service and organizational abilities fostered a cohesive store environment, demonstrating my ability to drive positive outcomes and maintain high levels of client satisfaction.

Overview

8
8
years of professional experience

Work History

Elderly Caretaker

Private Care
04.2024 - Current
  • Assisted clients with daily living tasks, maintaining their dignity and independence while ensuring their comfort and wellbeing.
  • Prepared nutritious meals tailored to specific dietary requirements while accommodating personal preferences, supporting optimal health outcomes for clients with various medical conditions.
  • Developed strong relationships built on trust with both clients and their families through exceptional communication skills and genuine empathy.

Cashier/Trainer/Shift Leader

Terre Haute Liquors
10.2022 - Current
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Improved communication between cashiers and other departments, fostering a more cohesive store environment.
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
  • Helped customers complete purchases, locate items, and put in requests for new liquor.
  • Received shipments, input items into system, and counted inventory.
  • Reconciling the day's receipts.

Cashier/Stocker

Maui's Stop N Shop
04.2022 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier/Stocker/Shift Leader

Sprint Mart
08.2019 - 11.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Completed paperwork for previous day's shift including counting money and depositing it at the bank.

Cashier/Cook

McDonald's
12.2017 - 12.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier/Cook

Kentucky Fried Chicken
11.2016 - 12.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Arts - English Language And Literature

Indiana State University
Terre Haute, IN

High School Diploma -

Grenada High School
Grenada, MS
05.2019

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Time management skills
  • Written and verbal communication
  • Organizational abilities
  • Punctual and Reliable
  • Cash handling expertise

Timeline

Elderly Caretaker

Private Care
04.2024 - Current

Cashier/Trainer/Shift Leader

Terre Haute Liquors
10.2022 - Current

Cashier/Stocker

Maui's Stop N Shop
04.2022 - 06.2022

Cashier/Stocker/Shift Leader

Sprint Mart
08.2019 - 11.2021

Cashier/Cook

McDonald's
12.2017 - 12.2018

Cashier/Cook

Kentucky Fried Chicken
11.2016 - 12.2017

Bachelor of Arts - English Language And Literature

Indiana State University

High School Diploma -

Grenada High School

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Katherine Lawrence