Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Lombardo

Wethersfield,CT

Summary

Dynamic and results-oriented professional with a proven track record at Ocean State Job Lot, enhancing customer satisfaction and streamlining operations. Skilled in customer service and inventory management, demonstrated through effective team collaboration and meticulous attention to detail. Excelled in fast-paced environments, significantly improving store functionality and engaging with my community in the election with the Town of Wethersfield.

Overview

1
1
year of professional experience

Work History

Store Specialist

Ocean State Job Lot
11.2023 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries promptly.
  • Coordinated advertisement program weekly to ensure store is signed and fitted with hot merchandise accordingly.
  • Performed regular audits of merchandise, ensuring accuracy in pricing and labeling information.
  • Enhanced store appearance by creating eye-catching product displays and maintaining cleanliness.
  • Managed cash registers accurately during busy periods while maintaining a friendly demeanor under pressure.
  • Supported store management in achieving operational goals through efficient task delegation and teamwork.
  • Trained new employees on store policies and procedures, contributing to a cohesive work environment.
  • Managed inventory efficiently, ensuring optimal stock levels for popular products.
  • Taken on responsibility for previously neglected areas of the store to promote sales in those areas.

Election Poll Worker

Town of Wethersfield
10.2024 - Current
  • Collaborated effectively with fellow poll workers to guarantee a seamless voting process for all participants.
  • Managed time effectively to balance multiple tasks such as checking in voters, answering questions, and maintaining lines in an orderly fashion.
  • Provided exceptional customer service, assisting first-time voters with the registration process and guiding them through the steps of casting their ballot successfully.
  • Enhanced voter experience by efficiently processing registrations and verifying voter eligibility.

Education

High School Diploma -

Wethersfield High School
Wethersfield, CT

Bachelor of Science - Forensic Science

University of New Haven
West Haven, CT
05-2027

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Strong Work Ethic
  • Patience and Empathy
  • Reliability and punctuality
  • Instruction comprehension
  • Accuracy and Precision
  • Cultural Sensitivity
  • Quick Learner
  • Flexibility

Timeline

Election Poll Worker

Town of Wethersfield
10.2024 - Current

Store Specialist

Ocean State Job Lot
11.2023 - Current

High School Diploma -

Wethersfield High School

Bachelor of Science - Forensic Science

University of New Haven

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Katherine Lombardo