Katie Mason
Natick,MA
Overview
7
7
years of professional experience
Work History
Client Development Executive
MembersFirst
04.2022 - Current
- Efficiently handled sales opportunities across the US west coast region.
- Established new business opportunities with targeted clients through prospecting, networking and closing techniques.
- Upsold products to existing MembersFirst clients.
- Presented educational content and provided industry updates in professional settings.
Client Services Manager
MembersFirst
03.2021 - 04.2022
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with over 50 country club clients.
- Resolved escalated issues with professionalism, maintaining client trust and safeguarding the company's reputation.
- Collaborated with cross-functional teams to ensure timely delivery of projects, meeting or exceeding client expectations.
Catering Sales Executive
Courtyard Boston Downtown
09.2019 - 03.2021
- Oversaw all social and local sales activities at the hotel.
- Supported events department, marketing, and account sales throughout Covid-19 furloughs.
- Enhanced sales effectiveness by conducting onsite visits and fostering strong customer relationships.
Sales Manager
Marriott International
07.2018 - 09.2019
- Sold function space and room blocks for 27 hotel properties across Marriott brands in the Greater Boston area.
- Consistently surpassed quarterly sales goals, achieving an average of 131% for the year.
- Received office-wide award as 'Manager of the Quarter' in Q1 2019
Marriott Voyage Manager in Training
Baltimore Marriott Waterfront
06.2017 - 07.2018
- Participated in Marriott's 12 month log 'Voyage' global leadership program
- Attended over 100 hours of management and leadership courses, both virtual and face-to-face.
- Managed all assistant restaurant management tasks, such as supply procurement, customer service, interviews, scheduling, and staff development for a team of 40+ employees.
- Nominee for the 'Leader of the Quarter' award in 2017.
Education
Bachelor of Science - Hospitality & Tourism Management
University of Massachusetts Amherst
Amherst05.2017
Skills
- Sales process management
- Client acquisition
- Contract Negotiation
- Territory Management
- Time Management
- Excellent Communication
Timeline
Client Development Executive
MembersFirst
04.2022 - Current
Client Services Manager
MembersFirst
03.2021 - 04.2022
Catering Sales Executive
Courtyard Boston Downtown
09.2019 - 03.2021
Sales Manager
Marriott International
07.2018 - 09.2019
Marriott Voyage Manager in Training
Baltimore Marriott Waterfront
06.2017 - 07.2018
Bachelor of Science - Hospitality & Tourism Management
University of Massachusetts Amherst
Similar Profiles
Aubrie DeeseAubrie Deese
Member Advisor at MembersFirst Credit UnionMember Advisor at MembersFirst Credit Union
PATRICEE NOBLESPATRICEE NOBLES
Teller/ Member Advisor at MembersFirst Credit UnionTeller/ Member Advisor at MembersFirst Credit Union
Zachary BarkmanZachary Barkman
Camp Counselor at Lifetime Athletic ClubCamp Counselor at Lifetime Athletic Club
Robyn VanTasselRobyn VanTassel
Wellness Director at Bridges by Epoch at WestwoodWellness Director at Bridges by Epoch at Westwood
Angie CariasAngie Carias
Pet Sitter at NAPet Sitter at NA