Katherine McDonley
Wesley Chapel,FL
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
14
14
years of professional experience
Work History
Receptionist
Early Learning Coalition Of Pasco And Hernando Counties
Dade City, FL
09.2010 - 08.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Medical Records Clerk
Florida Hospital Zephyrhills
Zephyrhills, FL
02.2007 - 09.2010
- Maintained patient confidence by keeping patient records information confidential.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Maintained patient records in compliance with security regulations.
- Uploaded physician progress notes, history and physicals into electronic medical records.
Education
High School Diploma -
Marian Heights Academy
Ferdinand, IN05.1975
Skills
- Confidential Records Management
- Correspondence Preparation
- Inventory Management
- Administrative Support
- Outgoing Mail Preparation
- Clerical Support
- Visitor and Customer Relations
- Data Entry
- Incoming Call Reception
Timeline
Receptionist
Early Learning Coalition Of Pasco And Hernando Counties
09.2010 - 08.2020
Medical Records Clerk
Florida Hospital Zephyrhills
02.2007 - 09.2010
High School Diploma -
Marian Heights Academy
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