KATHERINE MILLER

• Oversaw daily office operations, ensuring efficiency and organization across all departments.
• Coordinated scheduling and logistics for executive meetings and company events.
• Managed vendor relationships, negotiating contracts to optimize service quality and cost-efficiency.
• Implemented office policies and procedures, enhancing workflow consistency and compliance.
• Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
• Resolved financial discrepancies and customer billing issues with timely attention.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
• Supported the growth of the business through targeted marketing initiatives and client outreach efforts.
• Delegated tasks to administrative support staff to organize and improve office efficiency.
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Implemented Quickbooks Online for the accounting system.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Contributed to a positive work environment by fostering strong working relationships among colleagues.
• Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
• Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
• Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
• Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
• Maintained confidentiality of sensitive information, adhering to strict data protection policies.

• Hexaport International LTD., - Manchester, New Hampshire
• Reception
• Entered invoicing into Peachtree
• Purchase orders
• Maintained and ordered all supplies

• Supported over 30 Engineers
• Assisted marketing
• Organized and scheduled meetings
• Responsible for editing all specifications
• Word processing
• Data entry

• Upton & Hatfield Law Offices, - Concord, New Hampshire
• Answered all incoming calls
• Distributed all incoming mail
• Lewis Physical Medicine – Bedford, New Hampshire
• Booked patient appointments
• Registered new patient data
• Guided patients to exam rooms
• Prepared exam rooms

• Supported 25 Engineers and Designers
• Reception
• Maintained filing system
• Organized and scheduled meetings
• Maintained and ordered all offices supplies
• Maintained and updated company database
• Accounts payables and receivables
• Purchase orders and change orders