Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Myers

Crawfordville,FL

Summary

Dynamic team leader with expertise in customer service and inventory management. Proven ability to optimize workflows and ensure compliance, resulting in enhanced team performance and customer satisfaction.

Strong track record of achieving operational efficiency and fostering team cohesion. Results-driven professional with experience in operations management and team supervision. Skilled in regulatory compliance, consistently delivering high-quality service and building strong customer relationships. Ready to enhance operational efficiency and team productivity.

Overview

5
5
years of professional experience

Work History

Team lead Key Holder

Dollar General Market
Crawfordville, Florida
08.2026 - Current
  • Ensured exceptional customer service through staff guidance and support.
  • Supervised daily operations and ensured compliance with company policies.
  • Implemented efficient workflows to enhance team performance and productivity.
  • Managed inventory levels and coordinated product restocking efforts.
  • Processed customer transactions efficiently and accurately at a busy retail environment.
  • Handled cash, credit, and electronic payments securely during each transaction.
  • Adhered to store policies and procedures to maintain a safe working environment.

Owner/Operator

Sweet Magnolia Cleaning Services LLC
Crawfordville, Florida
10.2021 - 02.2026
  • Managed daily operations of cleaning service, ensuring consistent high-quality service delivery and customer satisfaction.
  • Trained and supervised cleaning staff on proper techniques and safety protocols.
  • Scheduled appointments and coordinated staff assignments, optimizing service coverage to meet client demands.
  • Oversaw inventory management of cleaning supplies and equipment to enhance operational efficiency.
  • Developed marketing materials that effectively promoted services and attracted new clients, enhancing brand visibility.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.

Regulatory Specialist

Florida Department Of Business And Professional Regulation
Tallahassee, Florida
01.2024 - 07.2024
  • Reviewed and analyzed regulatory documents to ensure compliance with applicable laws and regulations.
  • Reviewed regulatory compliance documents for various business sectors.
  • Collaborated with stakeholders to ensure adherence to state regulations and guidelines.
  • Conducted research on new regulations to keep up to date on changes in the industry.
  • Managed high-volume incoming calls to assist customers effectively.
  • Resolved customer inquiries using CRM systems and company policies.
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.

Education

High School Diploma -

Wakulla High School
Crawfordville, FL
03-2007

Skills

  • Team leadership
  • Inventory management
  • Customer service
  • Regulatory compliance
  • Workflow optimization
  • Staff training
  • Appointment scheduling
  • Quality assurance
  • Relationship building
  • Time management
  • Operations management

Timeline

Team lead Key Holder

Dollar General Market
08.2026 - Current

Regulatory Specialist

Florida Department Of Business And Professional Regulation
01.2024 - 07.2024

Owner/Operator

Sweet Magnolia Cleaning Services LLC
10.2021 - 02.2026

High School Diploma -

Wakulla High School

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Katherine Myers