Katherine O'Brien
Ann Arbor,MI
Summary
Persistent worker who is adaptable depending on the situation and enjoys trying new things. Is a student at the University of Michigan - Ann Arbor and is planning on going to dental school and orthodontic school after graduation in 2028. Loves to help other in fields that are familiar and is committed to creating a safe environment that can make learning easier.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member Team Leader
Tropical Smoothie Cafe
Holland, MI
03.2023 - 08.2024
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
- Handled dishes throughout the shift, and prepped food when needed.
- I made smoothies while simultaneously taking the orders at the register and cleaning the blenders.
- I followed the ticket for food orders while doing multiple orders at a time in order to not fall behind.
- Both opened and closed shop.
Coach
Holland Township School
Holland, MI
09.2021 - 11.2023
- Coached girls in grades ranging from kindergarten to 5th grade in cheerleading.
- Assessed player abilities and assigned positions according to individual strengths.
- Taught basic chants, stunts, and tumbling based on each individual girl's present abilities.
- Made routines for them to learn and preform.
Crew Member
Crumbl Cookies
Holland, MI
06.2022 - 12.2022
- Tailored orders to address customer allergies and gluten concerns.
- Prepped dough for present and future orders.
- Restocked ingredients when needed.
- Made dough with mixers, along with using the ovens to bake the cookies.
- Cleaning stations throughout the day, and closed at the end of the night.
Education
Bachelor of Science -
University of Michigan
Ann Arbor, MI05-2028
High School Diploma -
West Ottawa High School
Holland, MI05-2024
Skills
- Workload balancing
- Policy enforcement
- Staff development
- Trenching expertise
- Communication skills
- Teamwork
- Professionalism
- Self motivation
- Adaptability and flexibility
- Adaptability
Certification
- Seal of Biliteracy in French
Affiliations
- Vice President of High School's environmental club for two years
- Four-year varsity sideline and competitive cheerleading athlete - captain for last 4 seasons
- National Honors Society for two years
Languages
French
Professional
Timeline
Crew Member Team Leader
Tropical Smoothie Cafe
03.2023 - 08.2024
Crew Member
Crumbl Cookies
06.2022 - 12.2022
Coach
Holland Township School
09.2021 - 11.2023
Bachelor of Science -
University of Michigan
High School Diploma -
West Ottawa High School