Katherine Rodriguez
Edinburg,TX
Summary
Hardworking employee and pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Sales Partner
Boot Barn
Current - Current
- Making sure the department is neat and organized along with providing excellent customer service.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Developed and delivered engaging sales presentations to convey product benefits.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Sales Associate
White House Black Market
10.2023 - 01.2024
- In charge of shipment, fulfillment, making sure the store looks presentable and making sure clothes are where they're supposed to be
- Charging customers and building connections with many customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
Server
Kumori Restaurant on Ridge
01.2021 - 01.2023
- Sitting down clintel, providing tables with their orders, being attentive, having the ability to make friendly connections with each table for a better experience and providing interest over the menu to make the restaurant seem more enjoyable
Hostess/To Go Specialist
Kumori Sushi
11.2020 - 01.2023
- Answering phone calls, packing orders to go, taking out orders, sitting down people as they come in and charging the customers for their orders along with cleaning up the restaurant when needed
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Texas A&M University
05.2026
IDEA College Prep San Juan
San Juan, Tx05.2022
Skills
- Cash Handling
- Customer Service
- Sales strategy development
- Technical skills
Additionalinformation
- Texas A&M University, Palm Scholar
- Higher Education Center in Mcallen Tx, Founder
- Mcallen Agricultural Economics Club, Vice President
- Viva Fresh
Volunteer Experience
- South Texas Sinus Institute, 08/2019, Present, Answering phone calls, Printing papers
- Food Bank-Hidalgo, Pharr and Hidalgo, 01/2017, Present, Gave out food products such as fruits, vegetables and bread to the Pharr and Hidalgo communities, Helped people fill out forms for the Food Bank
- McAllen Agricultural Economics Club, Volunteered and gave back to the STARR County community
Languages
English
Spanish
Timeline
Sales Partner
Boot Barn
Current - Current
Sales Associate
White House Black Market
10.2023 - 01.2024
Server
Kumori Restaurant on Ridge
01.2021 - 01.2023
Hostess/To Go Specialist
Kumori Sushi
11.2020 - 01.2023
Texas A&M University
IDEA College Prep San Juan
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