Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katherine Rosabal

Conroe

Summary

Dynamic and dependable cashier with extensive experience at Fiesta Mart, excelling in customer service and cash handling. Recognized for resolving conflicts and enhancing customer loyalty through exceptional assistance. Bilingual in English and Spanish, I effectively communicate product knowledge and drive sales, contributing to a positive shopping experience.

Overview

2
2
years of professional experience

Work History

Cashier

Fiesta Mart
11.2023 - 07.2025
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Fostered positive customer relations by resolving complaints and inquiries
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Speak spanish and English
  • Worked, Dairy, Produce, stocking, price tags, bakery, recieving…

Cashier

Dairy Queen Grill & Chill
11.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Increased sales of promotional items by informing customers about current offers.
  • Restocked and organized merchandise in front lanes.

Education

Caney Creek
Conroe, TX

Skills

  • Customer service
  • Customer assistance
  • Cash handling
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Inventory control
  • Clear communication
  • Inventory restocking
  • Ordering and stocking
  • Honest and dependable
  • Bilingual

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Fiesta Mart
11.2023 - 07.2025

Cashier

Dairy Queen Grill & Chill
11.2023 - 01.2024

Caney Creek

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