Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

Katherine Rosander

Machesney Park,IL

Summary

Dynamic retail professional with proven expertise in cash handling and customer engagement at Blain's Farm & Fleet. Recognized for enhancing sales through effective product promotion and maintaining organized inventory. Adept at utilizing POS systems to streamline transactions while delivering exceptional service, ensuring customer satisfaction and loyalty. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

9
9
years of professional experience

Work History

Retail Sales Associate

Blain's Farm & Fleet
Loves Park, IL
05.2021 - 05.2025
  • Maintained orderly work environment through regular sweeping and dusting of floors.
  • Inspected purchased items for defects prior to delivery to customers.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Promoted special offers and discounts to encourage additional purchases.
  • Processed returned merchandise according to company policies.
  • Helped customers by answering questions and locating merchandise.
  • Assisted customers with product selection, sizing and styling.
  • Processed credit card transactions quickly and securely.

Sales Associate

Avon Products
Rockford, IL
10.2019 - 10.2020
  • Delivered exceptional customer service through greeting and assisting customers with product selection.
  • Maintained cleanliness of store environment, including floors, windows, and displays.
  • Conducted regular inventories to accurately track stock levels.
  • Processed credit card transactions quickly and securely to enhance checkout efficiency.
  • Managed returns, exchanges, and refunds in compliance with company policies.
  • Maintained comprehensive knowledge of merchandise and store policies to assist customers effectively.
  • Organized stockroom shelves by size, color, or style for easy access.
  • Restocked shelves regularly to uphold inventory levels.

Restaurant Busser

Green Fire Pizza
Rockford, IL
05.2017 - 05.2017
  • Ensured cleanliness of work station by wiping down counters, tables, and chairs throughout shift.
  • Swept floors and disposed of garbage from dining area efficiently.
  • Reset tables promptly with clean silverware, napkins, and condiments for customer readiness.
  • Assisted with restocking supplies such as straws, cups, plates and utensils.

Table Busser

Ciao Bella
Loves Park, IL
05.2016 - 05.2016
  • Maintained sanitation standards throughout restaurant, ensuring clean and safe dining environment.
  • Removed dirty plates and utensils promptly between meal courses to enhance guest experience.
  • Cleaned spilled food or drink from tables immediately to maintain cleanliness.
  • Stocked bussing stations with essential supplies including napkins, straws, and condiments.
  • Set up and reset dining room tables with linens, silverware, and dishes for each service.
  • Restocked beverage station with cups, lids, and straws to meet customer needs.
  • Executed side work duties including refilling salt shakers and restocking silverware bins.

Education

High School Diploma -

Guilford High School
Rockford, IL
05-2019

Skills

  • Cash handling and transaction processing
  • Customer service and engagement
  • Inventory management and backroom organization
  • Sales promotion and retail sales
  • Product knowledge and visual merchandising
  • Time management and phone etiquette
  • Point of sale systems and customer needs assessment
  • Customer assistance
  • Money handling
  • Data entry
  • POS system operation
  • Cash drawer balancing
  • Self-checkout assistance

Languages

English
Full Professional

Accomplishments

  • kept growing in ability to learn new things

References

References available upon request.

Timeline

Retail Sales Associate

Blain's Farm & Fleet
05.2021 - 05.2025

Sales Associate

Avon Products
10.2019 - 10.2020

Restaurant Busser

Green Fire Pizza
05.2017 - 05.2017

Table Busser

Ciao Bella
05.2016 - 05.2016

High School Diploma -

Guilford High School

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