Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Katherine Sanchez

Miami Gardens,FL

Summary

Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.

Overview

4
4
years of professional experience

Work History

Head Cashier

Lowes Home Improvement
Hialeah, FL
08.2023 - Current
  • Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
  • Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
  • Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
  • Assisted other departments when needed by providing additional support during busy periods.

Sales Associate

Walmart
Hialeah, FL
02.2023 - 08.2023
  • Provided accurate information about products, prices and services.
  • Organized stockroom shelves according to size, color or style.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Ticketed, arranged and displayed merchandise to promote sales.

Assistant Store Manager

McDonald's
Hialeah, FL
02.2020 - 02.2023
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Adhered to all applicable health department regulations concerning sanitation storage and preparation of food products.

Education

Human Resources

Miami Dade College
Miami, FL

Skills

  • Training and Coaching
  • Transaction Management
  • Customer Service Management
  • Loss Prevention
  • Punctual and Reliable
  • Online Order Picking

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Head Cashier

Lowes Home Improvement
08.2023 - Current

Sales Associate

Walmart
02.2023 - 08.2023

Assistant Store Manager

McDonald's
02.2020 - 02.2023

Human Resources

Miami Dade College

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