Katherine Santos
Homestead,FL
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
Languages
1
1
Certification
1
1
year of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
07.2026 - Current
- Prepared sandwiches and salads following customer specifications and food safety procedures.
- Delivered friendly customer service while handling dine-in, takeout, and mobile orders.
- Operated POS system to process orders, payments, and promotions accurately.
- Maintained clean food prep areas, equipment, and dining surfaces throughout shifts.
Cashier/Customer Service
Pollo Tropical
09.2025 - Current
- Took orders, assisted in preparation, and delivered completed orders to customers. I then assisted with various tasks around the store around the store. That includes refilling, cleaning and organizing.
- Processed cash, credit, and mobile payments accurately using point-of-sale system.
- Greeted guests promptly and delivered friendly service at front counter.
- Entered orders precisely to support speed and accuracy in kitchen preparation.
Entry-Level Sales Associate
South Shore Marketing
06.2026 - 06.2026
- Executed business-to-business marketing campaign. I would have to knock on doors and enter business to pitch my product. Sold mobile phones and internet services to business clients. Worked from 8am to 6pm daily, excluding Sundays.
- Engaged customers to assess needs and recommend suitable products and services.
- Qualified sales leads through effective questioning and attentive listening.
- Processed customer orders accurately while maintaining organized records.
Education
High school diploma -
Keys Gate Charter School
Homestead, FL05.2026
Upper secondary education
Skills
- Time management
- Cash register
- Organizational skills
- POS
- Basic math
- Customer service
- Cash handling
- Communication skills
- Teamwork
- Phone etiquette
Certification
Driver's License, CPR Certification, March 2024 to March 2027
Personal Information
Driving License: Driver's License
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sandwich Artist
SUBWAY®Restaurants
07.2026 - Current
Entry-Level Sales Associate
South Shore Marketing
06.2026 - 06.2026
Cashier/Customer Service
Pollo Tropical
09.2025 - Current
Upper secondary education
High school diploma -
Keys Gate Charter School