Katherine Seye
Clutier
Summary
To obtain a position that utilizes my excellent communication and customer care skill.
Overview
15
15
years of professional experience
Work History
Insurance Agent
Eikamp Insurance
02.2023 - 01.2025
- Responded to customer calls to resolve issues and answer questions. Keeping records of phone calls and conversations.
- Managed policy renewals, ensuring timely processing and accurate coverage updates.
- Entered claim information and followed up for customers.
- Quoting and rewriting policies to ensure they’re getting the best deal.
Homemaker
Self
12.2014 - 02.2023
- Multitasking
- Managing Finances
- Organization
- Communication
- Conflict resolution
- Some freelance work on advocating for SIDS and SUIDS awareness
Abstract Researcher
Credit Bureau Mortgage Services
08.2013 - 12.2014
- Communicating in a timely and efficient manner with bank, credit unions and mortgage lenders
- Running background checks on customers who were applying for a mortgage loan or refinancing, which includes open judgments
- Maintaining a 6 county territory, where I would go to the county courthouse to look up deeds, current mortgages and any liens
- Traveling to take pictures of properties and noting their condition
- Creating an accurate report to send back to the mortgage lender for them to make their approval
John Deere AMS Specialist
Waterloo Implement
03.2012 - 07.2013
- Following up with current and future customers to assure they are satisfied, and aware of upcoming products and software updates
- Setting up AMS units, for customers, whether at their home or in the field to ensure they work properly
- Phone and in person diagnostics
- Preparing spreadsheets AMS customer database and company owned GPS towers
- Working with other colleagues, on the new John Deere computer program, that monitors customers equipment from their phones
John Deere AMS Specialist
Southard Implement
04.2010 - 03.2012
- Sales of John Deere's GPS system, AMS
- Following up with customers to assure they are satisfied
- Creating and presenting PowerPoint presentations for customers, and colleagues on future products
- Setting up AMS units and the computer program, Apex, for customers, whether at their home or in the field to ensure they work properly
- Phone and in person diagnostics
- Preparing spreadsheets for parts on hand and AMS customer database
Education
Associates Degree - Agricultural GPS/GIS
Kirkwood Community College
Cedar Rapids, Iowa03.2012
Skills
- Customer service
- Licensed Insurance Agent
- Professionalism and ethics
- Quotes and sales
Timeline
Insurance Agent
Eikamp Insurance
02.2023 - 01.2025
Homemaker
Self
12.2014 - 02.2023
Abstract Researcher
Credit Bureau Mortgage Services
08.2013 - 12.2014
John Deere AMS Specialist
Waterloo Implement
03.2012 - 07.2013
John Deere AMS Specialist
Southard Implement
04.2010 - 03.2012
Associates Degree - Agricultural GPS/GIS
Kirkwood Community College