
Years of professional experience that includes, customer service, employee training, and team management. A persistent goal setter, project finisher, and skilled collaborator. I have consistently demonstrated the ability to multitask. I am an ideal decision maker in difficult circumstances. I possess great interpersonal skills, and work well within a team or individual setting.
-Provide customer assistance within the front end counter
-Provide customer service and resolved queries over the telephone
-Responsible for organizing and filling all paperwork
-Submitting customer orders and processing payments
-Receiving stock and transferring stock to appropriate areas
- Manage cash drawers and weekly deposits
-Purchasing & Receiving
-Billing Completed Service Work Orders
Inventory Control
-Log order entries given by individual customers, clients, and sales representatives into the company’s tracking system
-Provide service & parts order status and product information to internal and external partners
-Prove assistance to customers and clients inquiring information on open accounts and current order requests
-Ensure payment is collected in a timely manner from fulfilled orders so that it does not become escalated
- Assist internal customer service reps with help and support when needed
Microsoft Office
Record keeping and tracking