Katherine Wieters
Columbia,SC
Summary
Highly motivated and detail-oriented professional with a strong background in bank teller operations. Possesses exceptional organizational skills, a keen eye for detail, and a solid understanding of regulatory compliance. Eager to leverage my transferable skills and passions toward another industry.
Overview
1
1
year of professional experience
Work History
Bank Intern
First Citizens Bank
05.2022 - 08.2022
- Educated customers on features and benefits of banking products and services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Opened, closed, and updated accounts for customers.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Collaborated with other departments to confirm compliance with banking procedures and regulations.
- Established rapport with new clients to increase satisfaction and loyalty.
Bank Teller
First Citizens Bank
08.2022 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
Bachelor of Arts - Political Science
University of South Carolina - Columbia
Columbia, SC05.2023
Skills
- Detailed Analysis
- Data Security and Validation
- Attention to Detail
- Compliance Reporting
- Data Entry
Timeline
Bank Teller
First Citizens Bank
08.2022 - Current
Bank Intern
First Citizens Bank
05.2022 - 08.2022
Bachelor of Arts - Political Science
University of South Carolina - Columbia
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