Katherine Williams
Parkersburg ,WV
Summary
Experienced with front desk operations, customer service, and administrative tasks. Utilizes strong organizational and multitasking abilities to maintain efficient office flow. Knowledge of effective communication and problem-solving techniques to support team objectives and enhance client experiences.
Overview
12
12
years of professional experience
Work History
Front Office Assistant
MedExpress Urgent Care
11.2021 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Reviewed and updated customer information in database for accuracy.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Dietary Aide
Camden Clark Medical Center
03.2019 - 11.2021
- Kept all kitchen areas clean, tidy and free of hazards.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Dietary Aide
Marietta Memorial Hospital
07.2017 - 03.2021
- Kept all kitchen areas clean, tidy and free of hazards.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Discarded outdated food products and maintained waste disposal procedures.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
Dietary Aide
Arbors At Carroll
06.2014 - 07.2017
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
Dietary Aide
Fairfield Medical
05.2013 - 06.2014
- Kept all kitchen areas clean, tidy and free of hazards.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
Education
High School Diploma -
Lancaster High School
Lancaster, OH05-2013
Skills
- Listening skills
- Problem-solving skills
- Time management
- Scheduling appointments
- Reception duties
- Insurance verification
Timeline
Front Office Assistant
MedExpress Urgent Care
11.2021 - Current
Dietary Aide
Camden Clark Medical Center
03.2019 - 11.2021
Dietary Aide
Marietta Memorial Hospital
07.2017 - 03.2021
Dietary Aide
Arbors At Carroll
06.2014 - 07.2017
Dietary Aide
Fairfield Medical
05.2013 - 06.2014
High School Diploma -
Lancaster High School
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