Katherine Williamson
Palm Harbor,FL
Summary
Dedicated and hard-working student with a passion for data analysis and strategic management. Possessing a B.S. in biology, I am seeking to diversify knowledge by pursuing an MBA degree. Motivated by the desire to have a career in pharmaceuticals that combines business and medicinal practices.
Overview
4
4
years of professional experience
Work History
Lead Hostess
Clear Sky Draught Haus
07.2022 - 04.2023
- Greeted guests and gathered relevant information to direct parties to appropriate seating areas
- Managed reservation, call-ahead, and waiting lists to maintain efficient customer service
- Answered calls to record reservations, answer queries, and manage takeout orders
- Worked closely with servers and management to resolve issues and maintain quality service
- Team Leader and trainer for new hires on expectations and procedures
Server and Food Expeditor
Lucky's Burger And Brew
01.2022 - 05.2022
- Orchestrated smooth and seamless flow between back of house and front of house by managing incoming dine-in and takeout orders
- Supervised plate preparation according to customer specifications and health standards
- Greeted tables with enthusiasm and informed customers about menu items and any specials
- Served over 30 tables per shift
- Utilized POS terminal to manage orders, split checks, and complete transactions
- Received promotion from hostess to server within one month of employment
Office Assistant and Receptionist
Direct Mail Systems
05.2019 - 08.2019
- Promptly answered and transferred calls to appropriate personnel
- Responded to customer inquiries, scheduled meetings, and maintained a visitor log
- Managed multiple tasks and met time-sensitive deadlines.
- Assisted management with file sorting and printing, copying, or faxing important documents
Education
Bachelor of Science - Biology
Oglethorpe University
Atlanta, GA05.2022
Skills
- Staff Training
- Customer Relations
- Microsoft Office and SPSS fluency
- Analytical and Strategic Thinking
- Organization and Time Management
- Collaboration and Leadership
Campus Involvement
- Sigma Zeta Alpha Nu Chapter Member (Fall 2021-Spring 2022)
- Phi Delta Epsilon GA Alpha Chapter Frater (Fall 2019 - Spring 2022)
- Oglethorpe University Women's Basketball Team Member (Fall 2018 - Fall 2020)
Timeline
Lead Hostess
Clear Sky Draught Haus
07.2022 - 04.2023
Server and Food Expeditor
Lucky's Burger And Brew
01.2022 - 05.2022
Office Assistant and Receptionist
Direct Mail Systems
05.2019 - 08.2019
Bachelor of Science - Biology
Oglethorpe University
Similar Profiles
Kaylee LandmeyerKaylee Landmeyer
Server/Food Expeditor at Clear Sky Club Haus East LakeServer/Food Expeditor at Clear Sky Club Haus East Lake
Kyla Palmer-PiliponisKyla Palmer-Piliponis
Hostess at ClearSky Draught HausHostess at ClearSky Draught Haus
NATHAN MONRROYNATHAN MONRROY
COTA/L at Clear Sky Rehabilitation HospitalCOTA/L at Clear Sky Rehabilitation Hospital