Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Katherine Dayana Franco Galindo

Los Angeles,CA

Summary

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

2
2
years of professional experience

Work History

Cashier

Wingstop
03.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Crew Member

Dunkin’ Donuts & Baskin Robbins
02.2024 - 06.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Picker & Packer

Francesca's Collections
06.2023 - 10.2023
  • Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
  • Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
  • Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Education

High School Diploma -

George Washington Preparatory High School
Los Angeles, CA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Problem-solving
  • Customer engagement
  • Flexible schedule
  • Safety awareness

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Wingstop
03.2025 - Current

Crew Member

Dunkin’ Donuts & Baskin Robbins
02.2024 - 06.2024

Picker & Packer

Francesca's Collections
06.2023 - 10.2023

High School Diploma -

George Washington Preparatory High School

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Katherine Dayana Franco Galindo