Katherine (Katie) Wishart
Brighton,MI
Summary
Dedicated individual with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Oral And Facial Surgeons Of Michigan
06.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Collected room deposits, fees and payments.
Front End Associate
Busch's Fresh Food Market
03.2021 - 06.2022
- Provided excellent customer service to the guests, offering assistance with locating or retrieving merchandise.
- Demonstrated leadership to the other associates.
- Able to perform under pressure and multitask as needed.
- Used effective communication skills with guests.
- Kept the store organized and high quality.
- Performed carry-out and order preparation for pick-up services by packaging and loading customer purchases.
Intern
Beaumont Health Club
01.2022 - 04.2022
- Helped coordinate events for the club.
- Supported fitness coaches and co-teach classes.
- Available to answer questions from the members.
- Demonstrated fitness equipment.
- Performed basic housekeeping.
- Analyzed problems, identified solutions and made decisions.
Pet Care Associate
The Family Puppy
09.2018 - 04.2020
- Provided daily care to the animals.
- Cleaned and sanitized the environment.
- Maintained medical records and communicated with the veterinarian.
- Consistently provided outstanding customer service to both clients and pets.
Education
Wellness and Health Promotion
Oakland University
12.2023
Skills
- Computer Proficiency
- Call Answering and Routing
- Telephone Etiquette
- Customer Service
- Leadership
- Problem Solving
- CERTIFICATES
- Heartsaver First Aid
- BLS Provider
- LANGUAGES
- Spanish
Limited Working Proficiency
Additional Information
INTERESTS
- Traveling
- Sports
- Volunteering
- Music
- Fashion
Timeline
Front Desk Receptionist
Oral And Facial Surgeons Of Michigan
06.2022 - Current
Intern
Beaumont Health Club
01.2022 - 04.2022
Front End Associate
Busch's Fresh Food Market
03.2021 - 06.2022
Pet Care Associate
The Family Puppy
09.2018 - 04.2020
Wellness and Health Promotion
Oakland University
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