Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Manuhealii Lee

Fairbanks,AK

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

10
10
years of professional experience

Work History

GSR

Premier Tours Alaska
Fairbanks, Alaska
03.2023 - Current

As the first impression have the ability to greet with a warm welcome with a professional attitude.

Self managed in a team environment definitely able to multi task

  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Personal Assistant

Carlson Trust
Fairbanks , AK
06.2020 - Current
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Managed household inventory and maintenance schedules.
  • Made travel arrangements for employee trips and conferences.
  • Booked flights, hotel accommodations and ground transportation for smooth business travel.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Submitted reports to and reviewed reports with supervisor.
  • Completed basic administrative work and managed household accounts.

Corporate Travel Coordinator

Tanana Chiefs Conference
Fairbanks , AK
12.2014 - 06.2020
  • Took payments via credit and debit cards and handled sensitive information with professionalism and discretion.
  • Handled travel arrangements for groups, couples, executives and special needs clients.
  • Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings and rental car reservations.
  • Established base of loyal clientele due to excellent listening and research skills and keen understanding of travel budgets.

Education

Associate of Arts - English

University of Hawaii
Honolulu
07.1997

International Domestic Ticketing Travel Agent Courses Flight School For Flight Training - Tourism And Travel Management

American Airlines Flight School
Dallas
04.1989

Skills

  • Proper phone etiquette
  • Cash management experience
  • AS/400
  • Sage 50 US proficiency
  • Guest relations
  • Resourceful
  • Strong interpersonal skills
  • Excellent communication skills
  • Accurate and detailed
  • Customer Relations

Timeline

GSR

Premier Tours Alaska
03.2023 - Current

Personal Assistant

Carlson Trust
06.2020 - Current

Corporate Travel Coordinator

Tanana Chiefs Conference
12.2014 - 06.2020

Associate of Arts - English

University of Hawaii

International Domestic Ticketing Travel Agent Courses Flight School For Flight Training - Tourism And Travel Management

American Airlines Flight School
Katherine Manuhealii Lee