Katherine Urena

• Assist clients in buying, selling, and leasing residential properties, providing expert guidance throughout the transaction process.
• Prepare, review, and manage contracts, ensuring compliance with legal and regulatory standards.
• Build and maintain strong client relationships through effective communication, market insights, and personalized service.

• Consulted with clients to assess hair type, lifestyle, and desired results, recommending customized hair extension solutions.
• Professionally applied and maintained various hair extension methods while ensuring hair health and client satisfaction.
• Built and managed an independent beauty business, handling client bookings, inventory, pricing, and scheduling.
• Delivered exceptional customer service by educating clients on aftercare, maintenance, and product use.
• Developed a loyal client base through referrals, social media marketing, and consistent, high-quality results.

• Organized documents to manage paper and electronic filing systems

of clients.

• Prepared and drafted correspondence and legal forms to maintain smooth communications.
• Completed electronic filings, initiated billing statements, and managed firm administrative matters.
• Prioritized and handled multiple assignments and maintained firm commitment to deadlines.