Kathia Hernandez
Medical Assistant
Brookfield
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Medical Assistant
Northwestern Memorial Hospital
09.2023 - Current
- Obtained patient medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Optimized inventory management, ordering supplies as needed.
- Implemented improvements in workflow processes that les to increased productivity amongst staff members.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant
Westeros Family Practice
02.2019 - 09.2023
- Obtained patient medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant
Robert Strnad MD
06.2016 - 02.2019
- Obtained patient medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing, and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients.
Cashier
Costco Wholesale
10.2015 - 06.2018
- Welcomed customers and helped determine their needs.
- Maintained a balanced cashier drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service Department
Tony’s Finer Foods
10.2014 - 10.2015
- Mentored and trained new employees.
- Organized and balanced multiple priorities with fast-paced environment.
- Resolved customer complaints promptly to enhance overall satisfaction levels.
Education
Medical Assistant Diploma -
Lincoln College of Technology
Melrose Park, Illinois 06.2015 - 06.2016
High School Diploma - Honors World English, Honors Chemistry
Lyons Township High School
La Grange, Illinois 08.2013 - 05.2014
Curie Metropolitan High School
Chicago, Illinois 09.2010 - 06.2013
Skills
Medical terminology
Patient-focused care
Data entry
Patient flow management
Inventory Management
Customer service
Phlebotomy
Fluent in Spanish
Certification
CMA - Certified Medical Assistant
Timeline
Medical Assistant
Northwestern Memorial Hospital
09.2023 - Current
Medical Assistant
Westeros Family Practice
02.2019 - 09.2023
Medical Assistant
Robert Strnad MD
06.2016 - 02.2019
Cashier
Costco Wholesale
10.2015 - 06.2018
Medical Assistant Diploma -
Lincoln College of Technology
06.2015 - 06.2016
Customer Service Department
Tony’s Finer Foods
10.2014 - 10.2015
High School Diploma - Honors World English, Honors Chemistry
Lyons Township High School
08.2013 - 05.2014
Curie Metropolitan High School
09.2010 - 06.2013
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