KATHLEEN BEVERLY
Lakewood,CA
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
8
8
years of professional experience
Work History
Store Manager
Dollartree
Bellflower, CA
07.2017 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Trained new employees on proper protocols and customer service standards.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Merchandise Manager
Dollartree
Bellflower, CA
07.2017 - 12.2020
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Developed and implemented successful strategies to increase sales and profits.
- Built positive relationships with vendors for consistent and reliable supply of products.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Generated reports on purchasing activities to support management decisions.
Education
High School - undefined
Alexander Hamilton High School
Los Angles, CA06.2004
Skills
- Retail Inventory Management
- Budget Administration
- Personnel Development
- POS Systems
- Store Merchandising
- Delegating Work
- Goals and Performance
- Maximizing Profitability
- Opening and Closing Procedures
- Multitasking and Organization
- Systems and Software Expertise
- Store Opening and Closing
- Team Leadership
- Partnership Building
- Customer service
- Customer service management
- Multitasking and organization
- Team leadership
- Store opening and closing
Accomplishments
- Supervised team of 20 staff members.
- Managed a store that exceeded company expectations in every category during the 1,3,4 quarter.
Timeline
Store Manager
Dollartree
07.2017 - Current
Merchandise Manager
Dollartree
07.2017 - 12.2020
High School - undefined
Alexander Hamilton High School