Kathleen Bingham

• Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
• Contributed to company success by consistently providing excellent customer service.
• Answered passenger questions and provided solutions to issues arising during flights.

• Excellent Customer Service Domestic and International

• Ensured safety and comfort of customers onboard aircraft.
• Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
• Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.

• Monitored competitor activity in the marketplace, adjusting product offerings and pricing strategies as needed to remain competitive.
• Developed strong relationships with vendors and negotiated favorable terms, resulting in better prices and improved product quality.
• Delivered exceptional customer service by handling inquiries promptly while effectively addressing concerns or complaints when necessary.

• Taught at various campuses and locations including my own flower shop.