Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kathleen Brown

Chicago,IL

Summary

Proven Medical Assistant with a track record of enhancing patient care and streamlining operations at Midwest Express Urgent Care. Expert in EMR/EHR and patient scheduling, coupled with exceptional customer service skills. Achieved significant improvements in clinical documentation and patient-focused care, training new staff to uphold high standards of healthcare excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Assistant

Midwest Express Urgent Care
Chicago, IL
06.2021 - Current
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Oriented and trained new staff on proper procedures and policies.
  • Prepared lab specimens for diagnostic evaluation.
  • Completed EKGs and other tests based on patient presentation in office.

Medical Assistant

At Luke’s Hospital
Cedar Rapids Hospital
09.2017 - 06.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Education

Medical Assistant Certification - Medical Assisting

Everest College
1 North St Street
06.2008

Skills

  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • HIPAA Compliance
  • Vital Sign Monitoring
  • Medical Terminology
  • Vital signs monitoring
  • EMR / EHR
  • Direct Patient Care
  • Clinical Documentation
  • Patient-focused care

Certification

  • CMA - Certified Medical Assistant

Timeline

Medical Assistant

Midwest Express Urgent Care
06.2021 - Current

Medical Assistant

At Luke’s Hospital
09.2017 - 06.2021

Medical Assistant Certification - Medical Assisting

Everest College
Kathleen Brown