Kyle Murphy
Newton,NJ
Summary
Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Bubba's Fish Shack
Surfside Beach , SC
2019.06 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Suggested menu and service policy changes based on feedback from managed waitstaff and observed customer tendencies.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
Server
Mr. Fish Seafood Restaurant
Myrtle Beach , SC
2017.03 - 2018.08
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Greeted new customers, discussed specials, and approximately suggested additional items to increase restaurant sales.
Server
Sparta Classic Diner
Sparta , NJ
2015.12 - 2020.03
- Created a relationship with employers allowing me to rejoin their team on four separate occasions.
- Assisted guests with making menu choices in an informative and helpful fashion.
- Cultivated warm relationships with regular customers.
- Regularly checked on guests to ensure satisfaction throughout each course.
- Routinely cleaned and folded table linens, table settings, glassware, counters, and service refrigerators.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Sussex County Technical School
Sparta, NJNo Degree - Nursing
Horry-Georgetown Technical College
Conway, SCAssociate of Applied Science - Nursing
Sussex County Community College
Newton, NJ05.2020
Skills
- Staff Training
- High Volume Dining
- Cleaning and Sanitizing
- Point of Sale Systems
- Food Safety Standards
- Customer Service and Rapport
Certification
- ServSafe Certification
Timeline
Server
Bubba's Fish Shack
2019.06 - Current
Server
Mr. Fish Seafood Restaurant
2017.03 - 2018.08
Server
Sparta Classic Diner
2015.12 - 2020.03
High School Diploma -
Sussex County Technical School
No Degree - Nursing
Horry-Georgetown Technical College
Associate of Applied Science - Nursing
Sussex County Community College
- ServSafe Certification
Similar Profiles
Brendan SiwikBrendan Siwik
Food Runner at Ford's Fish ShackFood Runner at Ford's Fish Shack
Christopher WaltzChristopher Waltz
Bartender at Fords Fish ShackBartender at Fords Fish Shack
Qamar Al-HasaniQamar Al-Hasani
Cashier at Fish and Chips ShackCashier at Fish and Chips Shack