Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathleen Murray

Lakeland

Summary

Service-oriented approach with commitment to learning and development.

As a customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Customer Service Representative

Committed Homecare
02.2019 - 06.2025


  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Delivered prompt service to prioritize customer needs.

Customer Service

Nye Automotive
01.2009 - 02.2016
  • Responded to customer requests for products, services, and company information.
  • Maintained a clean and organized workspace, promoting a welcoming environment .
  • Greeted customers entering store and responded promptly to customer needs.
  • Handled cash, check, and credit card transactions with excellent accuracy levels.
  • Developed relationships with customers.

Education

Liverpool High School
Liverpool, NY

Skills

  • Customer/Client relations

  • Telephone skills

  • Appointment scheduling

  • Customer service

  • Cash register operation

Timeline

Customer Service Representative

Committed Homecare
02.2019 - 06.2025

Customer Service

Nye Automotive
01.2009 - 02.2016

Liverpool High School

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