Kathleen Dickensheets
Dexter,MI
Summary
Proven Food Delivery Driver from Cottage Inn, adept in GPS navigation and route planning, enhanced delivery efficiency by skillfully managing multiple orders. Demonstrated exceptional customer service, boosting satisfaction and repeat business. Quick learner with a strong sense of responsibility, consistently met delivery times, and maintained financial integrity through accurate payment handling.
Overview
2
2
years of professional experience
Work History
Food Delivery Driver
Cottage Inn
10.2022 - 06.2024
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Assisted in resolving customer complaints or concerns regarding late or missing deliveries.
- Increased repeat business by providing friendly and professional service to customers.
- Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
- Handled cash transactions accurately, maintaining financial integrity during each shift.
- Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
Education
High School Diploma - General Studies And Child Care Development
Ann Arbor Public School
Ann Arbor, MI06.1991
Skills
- Customer Service
- Quick Learner
- Hardworking and Responsible
- Time Management
- Food handling
- Valid Driver's License
- GPS Navigation
- Route Planning
- Clean Driving Record
- Vehicle Maintenance
- Payment handling
- Phone orders
- Motor Vehicle Operation
- Route Management
Timeline
Food Delivery Driver
Cottage Inn
10.2022 - 06.2024
High School Diploma - General Studies And Child Care Development
Ann Arbor Public School