Kathleen Ferreira
Framingham
Summary
Efficient and organized office manager's assistant with a strong background in multitasking and problem-solving. Committed to enhancing operational efficiency and supporting team objectives through exceptional administrative assistance.
Overview
10
10
years of professional experience
Work History
Office Manager's Assistant
Framingham Public Schools
Framingham, MA
03.2023 - Current
- Assisted in managing office operations, ensuring efficient workflow and organization.
- Supported administrative operations serving a school population of approximately 489 students.
- Coordinated scheduling and logistics for meetings, events, and school activities.
- Maintained accurate records and documentation for administrative processes.
- Facilitated communication between staff, students, and parents to enhance collaboration.
- Improved customer satisfaction by managing incoming calls, resolving issues promptly, and providing professional assistance.
- Assisted in the development of office policies and procedures to ensure consistency in daily operations.
- Supported Office Manager in daily tasks, ensuring smooth workflow and timely completion of projects.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Provided technology support for staff and students, troubleshooting district systems and platforms.
- Contributed to workflow improvements that increase efficiency and reduce administrative delays.
Campus Supervisor
Framingham Public Schools
Framingham MA
03.2021 - 08.2023
- Supervised student behavior to ensure a safe and respectful campus environment.
- Coordinated with staff to implement school policies and procedures effectively.
- Monitored student activities during lunch periods to promote positive social interactions.
- Conducted regular safety inspections to identify potential hazards on campus grounds.
- Collaborated with administration to address student disciplinary issues promptly.
- Collaborated with teachers and administrators to develop safety protocols for various campus events.
- Managed visitor access on campus, verifying identification, issuing passes, and maintaining accurate records for accountability purposes.
Preschool Teacher
KinderCare Learning Centers
Framingham, MA
03.2017 - 03.2020
- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Developed strong relationships with parents and caregivers, providing regular updates on their child's progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Established positive communication with parents in daily conversation and formal conferences.
- Applied play-based strategies to provide diverse approaches to learning.
- Gave one-on-one attention to children while maintaining overall focus on the entire group.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
- Encouraged critical thinking and problem-solving skills with specially designed activities and games.
- Fostered a nurturing environment that encouraged social, emotional, and cognitive development.
- Collaborated with parents to support children's educational goals and address concerns.
- Mentored new teachers in classroom management techniques and curriculum delivery.
- Designed age-appropriate activities that promoted physical, artistic, and intellectual growth.
- Monitored student progress through assessments and adjusted strategies accordingly.
Assistant Teacher
The Learning Zone Child Care
Framingham, MA
04.2016 - 03.2017
- Collaborated with lead teachers to design and implement curriculum tailored to diverse student needs.
- Facilitated engaging learning activities to enhance children's cognitive and social development.
- Monitored classroom behavior, implementing positive reinforcement strategies to promote a nurturing environment.
- Assisted in maintaining safety standards and compliance with state regulations during daily activities.
- Completed daily reports, meal count sheets, and attendance logs.
- Worked with teachers to design lesson plans and coordinate activities for classes.
Education
High School Diploma -
Keefe Tech
Framingham, MA06-2013
Early Childhood Education Certification - Education
Dean College
Franklin, MA03-2017
Skills
- Administrative support
- Schedule management
- Scheduling
- Data management
- Document management
- Fast-paced multitasking
- Microsoft Office
- Time management
- Fast-paced multitasking
- Microsoft Office
- Database management
- Appointment management
- Relationship building
- File organization
- Attention to detail
Accomplishments
- Trusted to manage confidential student and administrative records with accuracy and discretion.
- Recognized for building positive relationships with parents, students, faculty and administrators.
- Successfully coordinate daily office operations in a fast-paced school environment serving hundreds of students.
- Known for maintaining organization while managing multiple priorities and deadlines.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
Office Manager's Assistant
Framingham Public Schools
03.2023 - Current
Campus Supervisor
Framingham Public Schools
03.2021 - 08.2023
Preschool Teacher
KinderCare Learning Centers
03.2017 - 03.2020
Assistant Teacher
The Learning Zone Child Care
04.2016 - 03.2017
Early Childhood Education Certification - Education
Dean College
High School Diploma -
Keefe Tech