Summary
Work History
Education
Skills
Timeline
Generic

Kathleen Hillers

Crestline,CA

Summary

Dynamic and dedicated professional with over ten yesrs experience in hospitality, excelling in customer service and team collaboration. Known for creating memorable guest experiences through customer satisfaction and efficient service. Proven reliability and strong work ethic ensure satisfaction and repeat business in fast-paced environments.

Work History

Cashier

Ace Hardware
  • Processed customer transactions accurately using point-of-sale systems.
  • Managed cash handling and maintained accurate cash drawer balances.
  • Assisted customers with product inquiries and provided knowledgeable recommendations.
  • Maintained store cleanliness and organized merchandise displays effectively.

Server, Bartender

Spade and Spatula
  • Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
  • Managed bar inventory, maintaining stock levels and minimizing waste.
  • Prepared and served drinks according to standardized recipes, enhancing beverage quality.
  • Collaborated with kitchen staff to ensure timely food service during peak hours.

Bartender, Server

Harpoon Harry's
  • Provided exceptional customer service in fast-paced dining environment.
  • Prepared and served alcoholic and non-alcoholic beverages consistently.
  • Operated POS systems for order entry and payment processing efficiently.
  • Collaborated with kitchen staff to ensure timely food delivery and quality standards.

Server, Bartender, Manager

Sundance Grill
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed drink orders efficiently, utilizing knowledge of cocktail recipes and menu offerings.
  • Maintained cleanliness and organization of bar area, adhering to health and safety standards.
  • Assisted in training new staff on operational procedures and customer service best practices.

Education

Bible Studies

Calvery Chapel
Twin Peaks, CA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Customer service excellence
  • Team collaboration
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Order taking

Timeline

Cashier

Ace Hardware

Server, Bartender

Spade and Spatula

Bartender, Server

Harpoon Harry's

Server, Bartender, Manager

Sundance Grill

Bible Studies

Calvery Chapel

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Kathleen Hillers