Kathleen May
Unemployed
Baldwin,MI
Summary
Dynamic hospitality professional with expertise in food preparation and safety, honed at Baldwin Bowling Lanes. Recognized for delivering exceptional customer service and fostering team collaboration, resulting in enhanced guest experiences. Skilled in food spoilage prevention and front-of-house display creation, consistently prioritizing efficiency and customer satisfaction in fast-paced environments.
Work History
Server
Baldwin Bowling Lanes
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Deli Clerk
Housemanns
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Greeted customers at counter to fulfill requests and answer questions.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
Education
None - Business
Skills
Food spoilage prevention
Timeline
Server - Baldwin Bowling Lanes
Deli Clerk - Housemanns
Northwesten Community College - None, Business
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