Summary
Overview
Work History
Education
Skills
References
Timeline
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Kathleen Monsivais

College Station,TX

Summary

Determined Receptionist equipped to handle front desk operations greeting guests, guiding correspondence, and solving immediate issues. Goal-oriented and professional with excellent phone and computer skills. Committed to contributing to the teams goals and overall company growth.

Overview

8
8
years of professional experience

Work History

Receptionist

Kent Moore Cabinets
Bryan, TX
04.2021 - Current
  • Greeted visitors and employees and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Monitored office supplies inventory and placed orders when necessary.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Organized onboarding activities for new hires including orientations, paperwork, and introductions.
  • Prepared welcome packets for new hires.

Pawnbroker

College Station Pawn
College Station , TX
10.2016 - 04.2021
  • Inspected merchandise for condition prior to accepting it as collateral for loans or purchasing it outright from customers.
  • Negotiated loan repayment plans with customers when necessary.
  • Ensured the store was kept clean, neat and organized at all times.
  • Followed applicable laws governing pawnbroking operations in the state and country.
  • Resolved customer complaints effectively in a polite and professional manner.

Education

High School Diploma -

A&M Consolidated High School
College Station, TX
05-2015

Skills

  • Data Entry
  • Administrative Support
  • Mail distribution
  • Schedule Management
  • Office Administration
  • Bilingual

References

  • Donna Ruiz (Supervisor) - 979-5650
  • Jennifer Medina (Manager) - 979-213-2749

Timeline

Receptionist

Kent Moore Cabinets
04.2021 - Current

Pawnbroker

College Station Pawn
10.2016 - 04.2021

High School Diploma -

A&M Consolidated High School
Kathleen Monsivais