Kathleen Nix
Newcastle,TX
Summary
Hands-on Parts Sales Manager monitoring performance indicators and researching sales trends to support sales and dispatch teams. Cultivated productive relationships, securing customer loyalty by generating repeat and new business. Mechanically inclined with good work ethic. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and reliable manger with strong ability in assessing needs. Offering high end attention to detail and adaptive learner. Highly organized, proactive and punctual with team-oriented mentality.
Overview
4
4
years of professional experience
Work History
Parts Sales Manager
AutoZone
Mineral Wells, TX
09.2021 - Current
- Developed strong customer relationships to encourage repeat business.
- Set up and activated customer accounts.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Updated databases with new and modified customer data.
- Gathered customer feedback through surveys and used the data to improve customer service.
Assistant
Allsups Convience Store
Graham, TX
07.2020 - 07.2021
- Stocked inventory and ordered office and kitchen supplies.
- Greeted customers promptly and responded to questions.
- Ensured compliance with all safety regulations within the store environment.
- Monitored temperatures of prepared food and cold-storage areas.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Faced products on shelves and displays to meet company policies.
- Monitored expiration dates of perishable items to ensure freshness.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
Shift Assistant
Whataburger
Graham, TX
05.2020 - 07.2021
- Maintained cleanliness of work area by sweeping floors, dusting surfaces.
- Ensured compliance with all safety regulations throughout the store environment.
- Performed cashier duties, such as handling money, processing payments, and balancing registers.
- Organized backroom space for efficient storage of inventory items.
- Provided customer assistance, including product knowledge and checkout procedures.
- Performed opening and closing duties such as restocking shelves or cleaning work areas.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
High School Diploma -
North Mesquite High School
Mesquite, TX05-2014
Skills
- Stock Management
- POS Systems Operations
- Invoice Processing
- Inventory Restocking
- Data Entry
- System Monitoring
- User Support
- Attention to Detail
- Information Analysis
Accomplishments
- Parts Expert at autozone for learning the ins and outs of the parts we sold
- Extra Miler for going above and beyond for the customers
- WITTDJR award for making sure the customers leave with everything they need
- 2 year award for showing dedication and loyalty to the company
References
References available upon request.
Timeline
Parts Sales Manager
AutoZone
09.2021 - Current
Assistant
Allsups Convience Store
07.2020 - 07.2021
Shift Assistant
Whataburger
05.2020 - 07.2021
High School Diploma -
North Mesquite High School